CMS Software Consulting Services
We have crafted our service offerings to meet the needs of a broad range of clients – from organizations with little in house technical expertise to those with substantial technical capabilities:
CMS Business Case Analysis
A CMS Analyst works with your organization to:
- Identify and quantify the factors driving CMS deployment
- Define the scope of CMS deployment
- Document the content management processes to be supported by the CMS
Our team can also provide formal ROI modeling and support the creation of a request for proposal.
Expertise on Demand
NLC provides on demand support for clients undertaking CMS deployment using in-house technical resources. By purchasing a package of on-demand support, NLC clients:
- Leverage NLC’s proven CMS deployment methodology
- Gain access to subject matter expertise when it is needed
- Reduce the risks associated with in-house deployment by leveraging proven experience
On demand packages begin at $5,000.
Quick Start Programs
Our clients accelerate the success of in-house deployments through the NLC Quick Start program. In this packaged offering, experienced CMS developers:
- Install the selected CMS in your environment
- Define must-have requirements during a one-day session
- Deploy a CMS skeleton from which the client can begin deployment
- Create a default workflow and authorization package.
Quick start programs are most suitable for organizations with in-house developers undertaking small to mid-size CMS deployments.
Technical and Governance Planning
Planning determines whether significant CMS deployments succeed or fail. Our team works with yours to:
- Document in detail the management process that you intend the CMS to enforce, including workflows, auditing functions and author models. This governance planning is critical to success - for a detailed discussion see our whitepaper: Planning for Success: Best Practices in CMS Governance.
- Identify applications with which the CMS must integrate and define an integration approach.
- Capture requirements that stretch the definition of content management such as forms creation or calendar implementation.
- Define a strategy for deploying on-site search.
- Create a template architecture that defines which content will be editable and how content elements will be reused.
- Specify the desired editorial capabilities in sufficient detail for a developer to implement.
At the conclusion of this engagement, our clients have sufficient understanding of their needs and their environment to request a fixed-price CMS deployment engagement from any qualified vendor.
Comprehensive CMS Deployment
Clients frequently engaged us to undertake the complete deployment of a content management solution. The scope of deployment varies with client needs, but frequently includes:
- Information architecture revisions
- XHTML coding
- Template architecture execution
- Configuration of content rotation, reuse and archiving rules
- Creation of multi-tiered workflows
- Development of authorization packages
- Extensive quality assurance activities
If CMS governance and technical planning has not been completed, this is undertaken as well.
Content Migration Assistance
Moving content from an existing site, intranet or extranet can be time-consuming. In our experience, many organizations under-estimate this challenge.
The NLC team can accelerate content migration activities by:
- Optimizing your CMS deployment to make manual migration faster
- Explore automated processes for migrating content
- Taking on all content migration activities
CMS Training
User adoption is critical to CMS deployment success. Our team delivers in-person or web based training for:
- Content authors. We help them understand how to create, managed and approve the content for which they are responsible in the context of your site.
- Administrators. We introduce them to user administration, workflow creation and modification and the interpretation of reports.
For significant deployments, NLC makes available multimedia training - on-line and on-demand – available to any user of the CMS.
|
